Terms & Conditions

These terms govern your use of this website and the moving services we provide. Please read them before booking. Your written estimate, once signed, sits alongside these terms and controls where the two differ.

Last updated August 24, 2026.

1. Agreement

These Terms and Conditions form a binding agreement between you and Scoreunion LLC, doing business as Rushmore Movers (“we,” “us,” “our”), a Florida limited liability company at 2140 S Dixie Hwy, Suite 301C, Miami, FL 33133, operating under USDOT 3332401.

By using https://rushmoremovers.com/, requesting a quote, or booking a move, you agree to these terms. If you do not agree, please do not use our services. If you are under 18, you may not use this site without a parent or guardian who agrees to these terms on your behalf.

2. Quotes and estimates

Quotes are prepared from the information you give us and, where possible, a video or on-site survey. A quote is not binding until we issue a written estimate and you accept it.

Your written estimate states the crew size, truck count, estimated hours or shipment weight, and the agreed price. Where the conditions at either address materially differ from what was described — significantly more items than surveyed, an undisclosed flight of stairs, a long carry, blocked truck access, or a building rule preventing the move — we will tell you before continuing and agree any adjustment with you in writing. We do not adjust a price without telling you first.

3. Booking, deposits and payment

We accept cash, cheque, and debit or credit cards. Card payments carry a processing fee, disclosed on your estimate.

Local moves require no deposit to hold a date. Long-distance, overnight and out-of-state moves require a deposit as stated on your estimate, with the balance due on completion of unloading. Payment is due on completion unless your estimate says otherwise. We may withhold unloading until payment due at delivery has been made.

4. Cancellation and rescheduling

You may reschedule at no charge with at least 48 hours’ notice. Cancellations or changes inside 48 hours may incur a fee covering crew time already committed, as stated on your estimate. Deposits on long-distance moves are refundable in accordance with the terms on your estimate.

5. Your responsibilities

• Box all loose items before the crew arrives, unless you have booked packing services.
• Tell us about anything of unusual value, fragility or weight before move day.
• Arrange building access, elevator reservations, loading dock time and parking, and give us any certificate of insurance requirements as early as possible.
• Empty and defrost refrigerators and freezers at least 24 hours before the move.
• Be present, or nominate someone who is authorised to direct the crew and sign on your behalf.
• Check every room, closet, cabinet, appliance drum and storage area before the truck leaves.

6. What we do and do not handle

We pad and wrap furniture as standard. We disassemble and reassemble furniture that was designed to come apart.

We do not disconnect or reconnect electrical, plumbing or gas connections, or service appliances. Front-loading washing machines must have transit bolts fitted before we move them.

We will not transport hazardous materials including fuel, propane, paint, aerosols, ammunition and corrosives; perishable food; live plants or animals; or cash, jewellery, documents, prescription medication and other irreplaceable items, which you should carry yourself.

7. Packing standards

Televisions larger than 40 inches must travel in a purpose-made carton with foam inserts, or their original box, for damage coverage to apply. Framed art and mirrors without glass fronts require a box or crate; canvases and unglazed paintings cannot be pad-wrapped because the surface adheres to pads and stretch wrap. Clothing may remain in dressers, but remove anything breakable or heavy — dressers and nightstands may travel on their side or inverted.

Current rates for packing labour, unpacking labour, cartons, wardrobe boxes and television cartons are set out on your written estimate. Rates published elsewhere are indicative and the estimate controls.

8. Storage

Short-term overnight storage on the truck is available for a limited number of nights at the rate stated on your estimate. Beyond that period, goods must be placed into our storage facility, priced separately by volume and duration. Storage charges are due monthly in advance. We may exercise a lien over stored goods for unpaid charges as permitted by Florida law.

9. Liability for loss or damage

Please read this section carefully — it is the one customers most often misunderstand.

Moving companies provide valuation coverage, which is a tariff level of carrier liability. It is not insurance. Two levels are available and your choice is recorded on your estimate:

• Released Value Protection — included at no additional charge, limited to 60 cents per pound per article. A 40-pound television is covered to $24 regardless of its value.
• Full Value Protection — available for an additional charge, under which we will repair, replace or settle in cash for items lost or damaged, subject to the deductible stated on your estimate.

Where an insurance claim is filed, the deductible stated on your estimate applies. We do not accept liability for pressed-board or particle-board furniture, which is not manufactured to survive relocation, or for items packed by you where the carton shows no external damage.

Separate goods-in-transit or homeowner’s coverage may be available from your own insurer, and we recommend you ask.

10. Claims

Note any loss or damage on the inventory or bill of lading before the crew leaves. Submit written claims to yourbestmove@rushmoremovers.com within nine months of delivery, as provided by federal regulation for interstate moves. Include photographs, the item’s approximate value, and your job reference. We will acknowledge within 30 days and resolve within 120 days where possible. Do not dispose of a damaged item before the claim is settled.

11. Delays and events outside our control

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including severe weather, named storms, road closures, traffic incidents, mechanical failure, building access being withheld, or acts of government. Where a named storm affects your move date, we will work with you to reschedule at no charge.

12. Use of this website

You may view this site and print or download extracts for your own non-commercial use. You may not scrape or systematically extract data from it, attempt to interfere with its operation or security, use it to compete with us, upload malicious code, or use it in any way that breaks the law.

13. Intellectual property

The content, design, text, photographs and logos on this site are owned by or licensed to us and protected by copyright and trademark law. Nothing here grants you a licence to use them beyond viewing the site.

If you send us a review, testimonial, photograph, question or suggestion, you grant us a non-exclusive, royalty-free licence to use it in our marketing, and you confirm it is your own and does not infringe anyone’s rights. You keep ownership of what you send.

14. Third-party links

We may link to other websites for convenience. We do not control them, do not endorse them, and are not responsible for their content.

15. Disclaimer

This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free, or that information on it is complete and current. Nothing in this section limits our obligations under your signed estimate or under transportation law.

16. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary or punitive damages, including lost profits, lost revenue or loss of data, arising from your use of this website. Our liability for loss or damage to your goods is governed by section 9 and by the valuation level recorded on your estimate.

17. Indemnification

You agree to indemnify and hold us harmless from claims, losses, liabilities and reasonable legal costs arising from your breach of these terms, your violation of law or of a third party’s rights, or from a mobile number you supplied that you did not own or were not authorised to provide.

18. Governing law and disputes

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any action arising from these terms or our services shall be brought in the state or federal courts located in Miami-Dade County, Florida, and both parties consent to that jurisdiction and venue. Claims relating to interstate moves may be subject to federal law and to the dispute resolution program disclosed in your estimate.

19. Changes

We may update these terms. The “last updated” date will change and the current version will always be posted on this page. Continuing to use our services after a change means you accept the updated terms.

20. Contact

Scoreunion LLC d/b/a Rushmore Movers
2140 S Dixie Hwy, Suite 301C, Miami, FL 33133
Phone: (305) 244-1840
Email: yourbestmove@rushmoremovers.com
USDOT 3332401

Licensing and safety records for any USDOT-registered mover can be checked free at the FMCSA SAFER website.

Page last revised August 24, 2026